Frequently Asked Questions
Everything you need to know about shopping with Rania Zara Studio.
What is the typical shipping time for my order?
Domestic orders are usually processed within 3-5 business days. For international shipping, please allow 10-15 business days depending on your location and customs processing.
How can I track my package?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery, provided the items are unworn, have all original tags attached, and are in their original packaging. Please note that sale items are final sale.
Do you offer custom sizing for your fashion collections?
Many of our luxury pieces can be tailored to your specific measurements. Please contact our concierge team or check the 'Custom Size' option on the product page for more details.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital payment options like Apple Pay and Google Pay.
How do I ensure I choose the right size?
We provide a detailed size guide on every product page. Since we curate various designers, we recommend checking the specific measurements for each garment to ensure a perfect fit.